How it works
Your WhatsApp storefront, working from first hello to fulfilled order.
KasaFlow connects your business number, product knowledge, conversations, and orders in one guided sales system. The assistant handles the repetitive work while you remain in control.
One connected sales loop
Everything works together, not in separate tools.
Set up the business once. KasaFlow then carries the right context from a customer’s first message through payment review and fulfillment.
From setup to sale
What happens at every stage
Follow the complete path a vendor and customer take through KasaFlow.
Create your workspace
Register your vendor account
Add your business name, contact details, business category, and expected message volume.
- Verify the email address before the workspace becomes active.
- Start with a seven-day trial and choose a plan when ready.
- Keep vendor access, sessions, and recognised devices protected.
Connect
Link your WhatsApp number
Connect the number your customers already know so they can continue chatting without learning a new channel.
- Use Meta Embedded Signup to authorise the business securely.
- KasaFlow stores the WABA and phone-number connection for the correct vendor.
- Incoming messages are routed to that vendor’s workspace automatically.
Configure
Teach KasaFlow about the business
Add products, images, prices, stock, delivery rules, payment instructions, and the tone customers should hear.
- Every product receives a unique SKU that can match a WhatsApp catalog Item Code.
- The assistant checks live product and stock data before making a promise.
- Vendors choose the voice, reply length, language, and handover behaviour.
Go live
Turn each message into a natural conversation
When a customer sends a message or replies to a product, Bii Mi uses the vendor’s data and the conversation history to respond naturally.
- Remember the selected product, quantity, size, colour, and earlier questions.
- Share product details and images, then answer follow-up questions in context.
- Ask only for missing information instead of restarting the conversation.
Checkout safely
Create the order and review payment proof
KasaFlow collects delivery details, builds the order, and gives the customer the vendor’s manual payment instructions.
- The customer sends a payment reference and screenshot in WhatsApp.
- Payment proof remains pending until the vendor checks it.
- Only the vendor can confirm payment and move the order to fulfillment.
Operate with confidence
Monitor, intervene, and keep improving
The dashboard gives the vendor a live view of conversations, orders, products, tokens, notifications, and account security.
- Take over any conversation without interrupting the customer’s thread.
- See orders and payment proofs that need attention.
- Track response performance and token use against the subscribed plan.
Behind every reply
Fast for the customer. Grounded in the vendor’s real business.
Every inbound message follows a secure route. KasaFlow identifies the vendor, retrieves relevant business context, creates the response, and records the conversation for continuity.
The assistant uses actual vendor products and rules instead of inventing an answer.
Selections and checkout progress remain available across follow-up messages.
A vendor can pause automation and continue the same conversation personally.
A screenshot is evidence, not automatic confirmation. The vendor makes the final decision.
Ready to make every WhatsApp chat count?
Create your vendor workspace and let your AI assistant handle customer questions and orders.